Testimonials

"We have had trouble with the WC for a long time and your Engineer Michael was the only one to rectify it!"
Checkatrade - Jodie Bogoevski - London W14 - Blocked Toilet & Drain

"Very polite and helpful. Gave very good advice and service."
Checkatrade - Mrs Sheldrick - London SW19 (Immersion Heater problems)

"Very good service, friendly and professional engineer. Excellent communication!"
Checkatrade - Simon Write - Surrey GU7 - (No hot water)

"Damian explained everything before he started and answered all my questions. He gave me confidence to know that the job will be very satisfactory."
Checkatrade - Mrs Falks - Surrey KT6 - (Fitted new downpipe)

"Very friendly and helpful. The job was done very quickly. I would recommend to anyone"
Blocked Sink - Checkatrade Karen Choi, Sula Restuarant, New Malden 24.09.11

"Very happy - a solution was quickly found and the problem resolved efficiently"
Boiler Issues - Checkatrade Mrs Crompton, Hounslow 20.09.11

"Office staff were very efficient. Dave the engineer who came to our house was very professional, thorough and reassuring that the problem would be solved."
Mrs T Dye Checkatrade 5th August 2011

"Brillian service! Third time we have used this Company and will definately use them again!"
Lynne Chambers Checkatrade 5th August 2011

"We have had problems with damp in our house and called 1st express to help when a substantial amount of water started coming through the ceiling in both our kitchen and bathroom. The gentleman that attending was called Aidan and although no work was carried out the advice and attention given to us was fantastic. I would definately recommend this company and will use again for sure. Thank you Aidan you have restored our faith in workmen after we have been ripped off left and right from others in the past. "
Customer in Hayes, 14 May 2011 business (Checkatrade)

“Thanks John for a thoroughly professional job.  From first call to tidying up afterwards, you and your team were efficient, prompt and really went the extra mile to keep our job on target – never have we seen contractors work so hard to get the job done!  We will highly recommend you!  Vicky O’Hare Managing Director Party Ingredients Catering Services Ltd.”
Vicky O'Hare - Managing Director - Party Ingredients Catering Services Ltd

“Dear John,
Without your quick response and  and fast attention to our bathroom leak we would have been in real trouble, thanks again for everything - you're a life saver!”
Joan Martin - Twickenham

“Dear 1st Express,
Thanks again to team for the rapid response and diagnosis, I thought we were going to be in real trouble with the basement filling up. I'd recommend you to all of my friends & associates, great service at a great price.”
Adam Johansen - Wimbledon

“Dear Jamie,
Just wanted to say thank you again for saving the day. I was very happy with your explanation of my options and your recommendations as it ended up saving me a fortune in the near future. I also wanted to thank you for the free CCTV survey so I could see the problem for myself, you're the best.”
Grace Forman - London

“Brilliant. Dave & Damien were quick and friendly. Kept me informed of costs at all times. Insisted on clearing up after job was complete. Would happily use them again.”
Client (through CheckaTrade) - Teddington

“I contacted 1st Express because my kitchen tap would not turn off. I was very impressed with the speed with which my call was dealt with, also with the workmanship the service was excellent. I would thoroughly recommend you.”
Client (through CheckaTrade) - Hampton

“Damien and Martin were fantastic, kept me fully informed about work & cost, very polite, I would not hesitate to recommend them.”
Client (through CheckaTrade) - Shepperton

“I found 1st Express to be quick, efficient and will certainly use them again.”
Jack Fry - Surbiton (through Checkatrade)

“Marvelous service!”
Alison Evans - Teddington (through Checkatrade)

“I am very pleased and have already recommended 1st Express to someone else”
Bobby Betts, The Bell Inn - Camberley (through Checkatrade)

“I have used 1st Express twice now and I couldn't fault their service and expertise”
Mrs Kerr - London (through Checkatrade)

“1st Express' engineer was very polite and very profressional”
Mrs Jane Hinchlisse - Surbiton (through Checkatrade)

'Without your quick response
and  fast attention to our pest problem we would have been in real trouble, thanks again for everything - you're a life saver!'
Joan Martin - Twickenham
  
"Thanks again to team for the rapid response and diagnosis, I thought we were going to be
in real trouble with the cockroach problem. I'd recommend you to all of my friends & associates, great service at a great price."
Adam Johansen - Wimbledon

"Dear Jamie,
Just wanted to say thank you again for saving the day. I was very happy with your explanation of my options and your recommendations as it ended up saving me a fortune in the near future. I also wanted to thank you for the free CCTV survey so I could see the problem for myself, you're the best."
Grace Forman - London
 
"Brilliant. Dave & damien were quick and friendly. Kept me informaed of costs at all times. Insisted on clearing up after job was complete. Would happily use them again."
Teddington – (Checkatrade)

"Very good and professional once arrived. The trades person was delayed but head office called through, which was appreciated. "
Customer in Middlesex, 23 June 2011 business

"Very helpful, clearly explained what needed doing, all decisions left up to me, would use them again if needed. "
Customer in Aldershot, 24 June 2011 business (Checkatrade)

"Very punctual to attend. Got on with the job, tidy throughout. Cleaned up afterwards, left no damage to interior of house. "
Customer in London, 28 April 2011 business (Checkatrade)

"This is the 3rd time I've used 1st Express and would definitely use again. "
Customer in Staines, 25 March 2011 business (Checkatrade)

"Although the extent of damage to the old pipe necessitated excavation, in addition to the re-lining initially planned for, the 2 engineers stuck to the job until everything was fixed. All on a Bank Holiday, too. A professional job! "
Customer in London, 31 May 2010 business (Checkatrade)

"John and his team were fantastic. His quote was competitive, he communicated well, came when he said he would, and carried out the work quickly and without mess. I would definitely use 1st Express again. A great, local company with customer service that's second to none. "
Customer in Weybridge, 17 April 2009 business (Checkatrade)

"I contacted 1st express because my kitchen tap would not turn off. I was very impressed with the speed with which my call was dealt with, also with the workmanship the service was excellent. I would thoroughly recommend you. "
Customer in Hampton, 6 April 2009 business (Checkatrade)

"This was a substantial, complex job, and we had 5-6 local firms quote for it. 1st Express explained the various options and took time to discuss the best solution. The work was completed well, with the minimum of disruption. All staff were friendly and considerate."
Customer in Twickenham, 20 March 2009 business (Checkatrade)